Help
Common questions
Everything you need to know about the products, the drop, shipping, and returns.
The product
How many cards does the card holder hold?
Up to five cards, one per pocket, plus a few folded banknotes. More cards will stretch the leather, and such damage is not considered a product defect.
What material is it made of?
It is made of genuine leather.
How do I care for the leather?
Wipe with a soft, dry cloth. Avoid moisture and direct sunlight.
Drops
How does a drop work?
Each drop is released at a specific time in a limited edition. Click Remind me and we will email you when the drop opens.
Will sold-out models be restocked?
Some do, others don't. Click Notify me on the product page and we will let you know if the model returns.
Shipping & returns
How long is the delivery time?
We ship within 1–2 business days with tracked delivery. Within Sweden, delivery usually takes 1–3 business days. The estimated delivery time to Sweden is shown at checkout before you pay.
How much is the shipping?
Nothing. Shipping to Sweden is free – it is already included in the price, regardless of how many items you buy.
Can I cancel my purchase?
Yes. You have a 14-day right of withdrawal from the day you received the item, in accordance with the Distance Contracts Act. Read more about returns.
How do I contact you?
Via the contact form or at dejour.wallets@gmail.com. We respond within 24 hours on weekdays.